Concepts & Data Model

Businesses, collections, entries, fields, references, and lifecycles — the concepts that make up the Sonta data model.

• GuideUnderstanding the Sonta data modelSonta does not ship a fixed CRM — you build the model your work needs. This guide walks the whole model end to end: a business holds collections, collections hold entries, entries have fields, references connect collections, and lifecycles move entries through stages — while pipelines, views, agents, and your public site all work on the same records.